Last updated: Apr 17, 2025 11:20 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the monicapolancotherapy.com website (the “Website”) operated by Monica Polanco (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

What information we collect and store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

With whom we share your personal information

We share the personal information below with the following categories of third parties for the following reasons:

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

• Limiting the amount of personal information that we collect to strictly necessary only
• Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

Analytics programs

This Website uses the following analytics program(s) to collect information about you and your behaviors: Squarespace Analytics. To learn how to opt-out, please visit the website(s) of the analytics program(s) listed.

Information retention

We retain all of the information that we collect until until we no longer need the information to contact you..

Your rights

All visitors or users of this Website have the following rights with regard to their personal information:

1. The right to access the personal information that we hold about you.
2. The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
3. The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
4. The right to request that we amend any of the information that we have collected about you.
5. The right to withdraw your consent to the processing of your personal information.
6. The right to request that we restrict the processing of your personal information.
7. The right to request that we delete some or all of the personal information that we have collected about you.
8. The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
9. The right to opt out of the use of your personal information for purposes of direct marketing.
10. The right to opt out of tracking of your location.
11. The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.
12. The right to opt out of the use of your personal information for automated decision making purposes.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

• Name
• Phone number
• Email address

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Monica Polanco
Owner
657-531-0018
hello@monicapolancotherapy.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above.Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376.Residents of Quebec may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741.

Location of data processing

All data processing activities undertaken by us take place in United States.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Transferring data

We may transfer your personal information for processing to the United States. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.

Questions

If you have any questions about this Privacy Policy, please contact us at hello@monicapolancotherapy.com.